Cancellation & Refund Policy
Cancellation & Refund Policy
RETURN/ REFUND POLICY
This Return/ Refund Policy shall apply to products purchased through Our Application.
UNUSED PRODUCT RETURNS
- You may return unused and unopened Products within [90] days of receipt, for a full refund of the purchase price, excluding shipping costs. Returned Products must be in their original, unused, and non-damaged conditions. All original packaging materials, including manuals, warranty cards, and any product inserts, must be included with the returned item.
DAMAGED PRODUCT RETURN
- For complaints or issues regarding delivery of damaged products please contact Us within 48 hours of receipt at [email – care@sugarandheratclinic.com or phone number +91 8655 3060 11.]. In the event of undue delay in communication of receipt of damaged products, Banting Healthcare shall not be liable to offer any redressal. Please save and store the damaged product along with its packaging until we evaluate your grievance and revert on your registered email. We will require the damaged product to be shipped to us before we can offer you a redressal.
STEPS FOR RETURN
- To initiate a return, please contact our customer service team by email at [email – care@sugarandheratclinic.com or phone number +91 8655 3060 11.] within the time period stipulated above.
- Our customer service representative will provide you with a Return Merchandise Authorization (RMA) number and instructions on how to return the product. Securely pack the product in its original packaging, including all product inserts and manuals. Clearly mark the RMA number on the outside of the return package.
- Ship the return package to the address provided by Our customer service team.
- The cost of return shipping will be borne by the User.
REFUNDS
- Once we receive Your returned product and verify that it meets the conditions outlined in this Policy, We will issue a full refund to your original payment method within [7] business days.
- Please note that it may take additional time for Your bank or credit card company to process the refund and reflect it in your account.
- We reserve the right to refuse a refund for any Product that is not returned in accordance with the terms of this Policy.
CONTACT US
You may contact us for any return/refund-related queries at: [email – care@sugarandheartclinic.com or phone number +91 8655 3060 11.]
Unit No. 4 & 4A, 63 Gold Medal Avenue, Next to Croma, Piramal Nagar, SV Road, Goregaon West, Mumbai – 400104 Tel. +91 8655 3060 11 Email. shcadmin@bantinghealthcare.com
Privacy Policy | Terms & Conditions | Shipping & Delivery Policy | Cancellation & Refund Policy
BANTING HEALTHCARE PRIVATE LIMITED
Registered Address 1-7-71/63/1, Maheshwari Nagar, Tarnaka Habsiguda, Hyderabad, Telangana 500007 Tel. +91 8655 3060 11 Email. shcadmin@bantinghealthcare.com
Sugar & Heart Clinic
Unit No. 4 & 4A, 63 Gold Medal Avenue, Next to Croma, Piramal Nagar, SV Road, Goregaon West, Mumbai – 400104 Tel. +91 8655 3060 11 Email. shcadmin@bantinghealthcare.com
Privacy Policy | Terms & Conditions | Shipping & Delivery Policy | Cancellation & Refund Policy
BANTING HEALTHCARE PRIVATE LIMITED
Registered Address 1-7-71/63/1, Maheshwari Nagar, Tarnaka Habsiguda, Hyderabad, Telangana 500007 Tel. +91 8655 3060 11 Email. shcadmin@bantinghealthcare.com